Traditional management is over. The internet has killed command and control. Now that everyone can analyse and ridicule their chief executive's every move almost before they've made it, it has become impossible to order people about.
Although Lucy Kellaway in the FT doesn't agree
Command and control is not over and won't ever be. Bosses are still bosses. If mine tells me to do something, I'm inclined to get up off my bottom and do it. If Bartz's employees don't get off their bottoms when she tells them to, there is a problem - and it has nothing to do with the internet