Social media and the government portal

Some interesting comments from Andrea DiMaio who is a member of the Gartner Blog Network who talks about the future of generalist government portals.

He asks whether in the age of social networking they are irrelevant citing one whom he visited saying that

“Should we stop caring about the user interface, which has been sucking so much of our efforts, and rather focus on APIs and build widgets that would be used wherever clients want?”.